From time to time this practice invites patients to complete a questionnaire on their views of the practice and ways it could be improved. These surveys are completely confidential and help us improve our services.
If you are unhappy with any aspect of the care you receive from this practice, we are keen to know about it. Please feel free to talk to your doctor or the receptionist about any problems you have with the service we provide or a suggestion box in our waiting room is available for you to write any suggestions you have to make our practice better and this an be annonymous .
We believe that problems are best dealt with within the practice. Indeed, we want to know if you are concerned about any of our services. However, if you feel there is a problem that you wish to take up outside, you may prefer to contact the NSW Government centre for handling complaints.
The address is:
Health Care Complaints Commission
Locked Mail Bag 18, Strawberry Hills 2012
Phone 02 92197444